Assignment 301 Principles of Communication in Adult Social Care Settings Task A Questions and Answers Ai Identify four different reasons why people communicate People need to communicate to be able to express their preferences for example dietary requirements. We need to be able to communicate to warn people of special requirements such as food or medical allergies. Communication is needed to build a relationship, this is especially important to help build up a trusting relationship. People have to ask questions to find out information and build a relationship, we need to be able to communicate effectively to do this. Aii Describe two ways how effective communication can affect relationships in an adult …show more content…
The mental health and general well being of a person can also play a part in how we can communicate. For someone with dementia this can be even more challenging. It will become harder for someone with dementia to express their feelings and find the right words to be able to talk coherently. It is therefore important to use care plans, life histories, have a close family member or friend to help, someone that knows what they like and dislike that can help to prompt if needed. Make sure you speak slowly with short sentences, avoid complex sentences and use of language. Face and look at the person your talking to. Give plenty of time to respond as the thought process slows down. A visual impairment can also have an effect on how we communicate. The saying ' we eat with our eyes' we communicate with our eyes too, we can see a smile in someone’s eyes or sadness. Visually we collect information about our surroundings and this can reflect in the way we communicate and can affect daily living. Communication is limited as the non verbal cues can be lost, a reassuring smile or nod or a concerned expression missed. Communication through writing or reading are not always there and a lack of wanting to socialise may become apparent. To help overcome these communication problems it is important to help build confidence,
Reluctance to take risks is overcome by giving people reassurance, making them feel comfortable and boosting their confidence.
A. People communicate in order to express themselves; their needs, wants, ideas, likes and dislikes etc. People also communicate for social reasons; talking to friends/family, or to express emotions such as anger, pain, frustration, happiness excitement etc. Communication is used to pass informtion on to other parties, so knowladge of a subject/person can be improved and built upon. Communication can also be used to describe something/somewhere to a person without them expreiencing it first hand. Communication is the cornerstone of how people live, it is adapted and manipulated for all to understand.
Communication is needed to be able to express feelings, wishes, and needs. It helps makes and develops relationships with another person. Communication is paramount in a care setting, as you can build trust with a resident and also have a good working relationship with that person and their families.
Dementia sufferers communicate in many different ways. They may not be able to speak but they can communicate non-verbally with positive or negative behaviour. They can also communicate using body language and through posture.
All forms of dementia can affect the way a person communicates, so in time they may have to find different ways of expressing themselves and their feelings. As a carer your non-verbal communication will become important, your body language, facial expressions, gestures, eye contact and tone of voice will have to be taken into account when you are communicating with a sufferer. In the early stages of some forms of dementia people may have difficulty finding the right word they are looking for, and in the later stages of some forms of dementia the words could be lost completely. As the dementia progresses, it gets a lot
Communication is vital in the building of positive relationships. Both verbal and none verbal communication skills are needed when forming relationships so that people feel comfortable and at ease in your presence.
Dementia sufferers communicate in many different ways. They may not be able to speak but they can communicate non-verbally with positive or negative behaviour. They can also communicate using body language and through posture.
1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role
Communication is important in all relationships regardless if the relationship is intended for love or other personal gains.
If an individual that has dementia and also has a sensory impairment it is important for care providers to assess the communication abilities of that person and to support different methods that the person may have when they are trying to communicate with you for instance a person that wears a hearing aid may have forgotten or have been unable to turn it on because of there dementia by simply having a quick check hat it is fitted correctly and is turned on you have aided the person in being able to communicate better there are many other items that may also be beneficial to an individual with sensory loss, flash cards with simple instructions words and picture on may be good if a person is having difficulty expressing what they need, sign language may also be good for those with hearing impairments.
2.1 People communicate to let other people know their needs and wishes. They also need to tell others if they are in pain and how they are feeling, and to put their anxieties at ease.
1.3 If a person’s hearing or sight is impaired, body language and tone of voice will become more important. They may also need to learn new skills such as sign language or lip reading in order to be able to communicate. Making sure the person's glasses is the correct prescription, that their hearing aids are working properly, that they are looking at your face when you speak so that they can lip read, keeping your communication simple and clear, using visual prompts, light touches to their arms to gain attention etc.
All forms of dementia can make it hard for an individual to communicate, a person with dementia may struggle to find the right word or repeat words or phrases or even become stuck on certain sounds.
Another task caregivers face as the dementia progresses in the person they are taking care of is communication. The Alzheimer’s Association provides a pamphlet on the most prevalent behavior changes and recommendations on how the informal caregiver should handle such changes. Common changes in communication include a gradual loss of ability to find the right words and organize thoughts and emotions effectively, a decline in the amount of verbal communication used, and going back to one’s first language (Alzheimer’s Association, 2014b). As the disease
When trying to communicate with someone with dementia or Alzheimer is always be patient, do not get frustrated, these may even frustrate the patient and make the patient feel uncomfortable and not able to communicate, keep things clear, always call them by their name, repeat things if necessary, speak slowly, use techniques and maintain the person’s attention, and always tell the person who you are and why you are trying to communicate with them, do never states that they don’t remember things, do not ask challenge questions, and always include them in