These are measures not found in the chart of accounts, such as customer satisfaction scores or product quality measures. A. Quality measures B. Non-financial measures C. Financial Measures D. Balanced Scorecard
These are measures not found in the chart of accounts, such as customer satisfaction scores or product quality measures. A. Quality measures B. Non-financial measures C. Financial Measures D. Balanced Scorecard
Chapter12: Balanced Scorecard And Other Performance Measures
Section: Chapter Questions
Problem 6MC: Which of the following is not a characteristic of a good performance measurement system? A. timely...
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These are measures not found in the chart of accounts, such as customer satisfaction scores or product quality measures.
A. Quality measures
B. Non-financial measures
C. Financial Measures
D. Balanced Scorecard
A manager would like to see reduction of the following operational measures, except:
A. Spoilage
B. Number of customer complaints
C. Queue time
D. Manufacturing Efficiency
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