The worldwide rate of baggage mishandling reported by SITA (Société Internationale de Télécommunications Aéronautiques) in 2017 was 5.73 per1,000 passengers. If the average number of checked bags per passenger is assumed to be 1.8, use the Six Sigma Excel template in MindTap todetermine what sigma level this represents. Do not round intermediate calculations. Round your answer to two decimal places. 345672له بنNumber of defects discoveredNumber of unitsNumber of defect opportunities/unitB9128000 efects per million opportunities (dpmo) 234.3751Sigma level 980063343380001.6Defects per unit (DPU)| 0.000375Total number of defect opportunities

Six sigma is a quality managament tool that aims to reduce the number of errors in manufacturing…

Answered: The worldwide rate of baggage…

MARKETING 2018

19th Edition

ISBN:9780357033753

Author:Pride

Publisher:Pride

Chapter13: Services Marketing

Section13.2: American Express Delivers Service With Calls, Tweets, And Apps

Problem 2C

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