Miss Ida is a front desk manager at Northern Resort. When dealing with unhappy customers, Miss Ida is performing her role as_________ Question 4 options: liaison officer disturbance handler role spokesperson role negotiator role
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Miss Ida is a front desk manager at Northern Resort. When dealing with unhappy customers, Miss Ida is performing her role as_________
Question 4 options:
liaison officer
disturbance handler role
spokesperson role
negotiator role
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Solved in 2 steps
- Work commitments can be a barrier to participation in sports activities. Which of the following strategies would most likely address this barrier? Question 4Answer a. Advertising using appropriate role models b. Reduced pricing c. Increased variety of sports on offer d. Better programming of sessionsWhen Amy helps to ensure fair and equitable treatment for her employees regardless of their personal background or circumstances, she is performing a(n) ________. Question 16 options: 1) strategic role. 2) tactical role. 3) administrative role. 4) employee advocate role.Which of the following characteristics would NOT be commonly associated with most company's business goals for implementing a Customer Relationship Management (CRM) system? Question 8 options: Managing relationships to improve the bottom line Optimizing all customer interactions across the organization Supporting vendor-managed inventory Motivating valuable customers to remain loyal
- Topic: Management information systems Please read and answer throughly beening a operational manager of the Marketing department The MGMT Insurance Ltd. accepts payments on various insurance policies from employees of businesses across the island. These businesses deduct payments from employees’ salaries and pay the insurance company a lump sum each month. This total amount deducted is shown on each employee’s payslip. Deductions are due at the end of each month and each participating business submits one payment for its employees to the insurance company via online payments through the bank. However, if payments were received after 11:00 a.m., the bank does not process them until the next business day. At the beginning of each month an administrative assistant at MGMT Insurance Ltd. downloads the deductions for each company and allocates payments to the various policies. These payments include the client’s unique number along with his/her relevant policy numbers and amounts due.…INSTRUCTION: Answer ALL the questions Question 1 Read article the following and answer the following questions. PROHIBIT E-COMMERCE SITES FROM SELLING BANNED FACE CREAMS Mohideen Abdul Kader Sept, 28, 2021 The Consumers Association of Penang (CAP) calls on the authorities to prohibit e-commerce sites in the country from selling banned cosmetics products. In an online survey, we found nine banned face creams sold online by Lazada, Shopee and Carousell. These products were on the list of notified cosmetic products cancelled by the National Pharmaceutical Regulatory Agency, Health Ministry. Among the banned products available are FS Turmeric Cream, Deeja Cosmetic Laila Cream, Deluxe Beauty E Ultra Lightening Cream Pearl Perfect Fairness, Deeja Cosmetics Laika Cream, Dnars Gold Lifting Serum (Night), Deeja Wrinkle Cream, Fjura- Face Polish Treatment, Dnars Golden Cream and Sparkle Moon Night Cream. Some of these products were banned since 2019 as they were found to contain mercury and…Unsolicited Proposal: Requesting Funding for Your Campus Business Club.Professional associations often have student-organized chapters on college campuses.Let’s say you are a member of a campus business club, such as the Society for the Advancement of Management (SAM), the American Marketing Association (AMA). the American Management Association (AMA). the Accounting Society (AS). the International Association of Administrative Professionals (IAAP), or the Association of Information Technology Professionals (AITP). Your club or association has managed its finances well, and therefore. it is able to fund monthly activities. However, membership dues are insufficient to cover any extras. You see the need for a special one-time seminar with a panel of experts or a keynote speaker that would benefit many business students. For example, you see value In inviting a panel of recruiters to come and discuss current job requirements and hiring processes. You must now request funding for this…
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- Managers can encourage more ethical decision making in their organizations by doing all of the following except: Question 24 options: carefully hiring ethical employees establishing a code of ethics training employees on ethical behavior posting the ethics policy around the building and on the company websiteQUESTION 33 Customer behavior is a broader term than consumer behavior, covering both individual consumers who buy goods and services for their own use and organizational buyers who purchase business products. O True O False QUESTION 34 Customer behavior is a subset of consumer behavior. O True O FalseAn organization is a group of individuals who work together______________________________ Question 3 options: to maximize shareholder's wealth to generate the most profit to become more efficient towards common goals