Kofi and Joe were working in the same team and were best of friends. One fine day, they were asked to give their inputs on a particular project assigned to them by their superior. There was a major clash in their understanding of the project and both could not agree to each other's opinions. The outcome of the difference in their opinions was a conflict between the two and now both of them just can't stand each other. The dissimilarity in the interest, thought process, nature and attitude of Kofi and Joe have given rise to a conflict between the two. As a mediator appointed by your organisation, explain how you will address the situation.
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Kofi and Joe were working in the same team and were best of friends. One fine day, they were asked to give their inputs on a particular project assigned to them by their superior. There was a major clash in their understanding of the project and both could not agree to each other's opinions. The outcome of the difference in their opinions was a conflict between the two and now both of them just can't stand each other. The dissimilarity in the interest, thought process, nature and attitude of Kofi and Joe have given rise to a conflict between the two.
As a mediator appointed by your organisation, explain how you will address the situation.
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- Mr. Kumar, the owner of Jason's Enterprises, runs a hygienic business. There is a lot of dissatisfaction in the organization and the goals are not being achieved. He asked his son Jack, who had just finished his MBA, to find out why. Jack found that his father did not trust the workers' abilities and did not seek their advice or opinion. There was also a lack of transparency in the operations of the business. Thus, the employees were not happy. A. Identify any two communication barriers because of which "Jason's Enterprises' was not able to achieve its targets.Write reflections on these statements: “ My boyfriend and I just broke off. I don't know what to do. I thought this time it was going to work out, but obviously, he had other ideas. Sometimes I wonder if I’ll ever meet the right person.”Essay You were assigned to a new team. You are working with some persons who you know and some you do not really know from another department/branch of your organization. Initially there was some level of uncertainty about the purpose, structure and leadership of the group. However, things started going well and you were appointed as Group Leader, following which you and the group members developed ground rules and the group begun having regular meetings. Unfortunately, problems began to arise as two group members (Ann and Betty) are not ‘pulling their weight’ and they are displaying negative attitudes towards group activities. Ann is consistently late for meetings and carelessly performing tasks, while Betty has stopped coming to meetings and has not produced anything as yet. The group members are getting “annoyed” as they see all their hard work being compromised by those who are not contributing effectively. Drawing on your knowledge of groups and teams and your own experiences…
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