Ken wants to build a new house and approaches John the owner of NewHome Construction to explain what he has in mind. John is wary to quote a fixed price and only gives an indication of possible costs per square metre. He informs Ken that the first phase would involve a concept design, where certain sketches will be delivered. He also specifies the other phases he foresees - each with an indication of the deliverable, an approximate schedule and approximate cost. Later on Ken accepts a quote from John to provide the sketch plans. This contract specifies when the customer would be able to comment on a preliminary design, when the final sketches would be delivered, what the final sketches would include and what it would exclude, and a fixed price for this phase. A month later Ken approves the sketch plans. John now presents him with a second proposal, this time to do the detailed design – a phase that would specify the design of the house for the construction team to build the house. Upon approval of the final plans by the municipality, John indicates that construction would also be done in phases but he insists that Ken sign a contract that would authorize the rest of the project. He argues that, at this stage, there is sufficient clarity about the project and he insists on a commitment from Ken for completion of the project. The contract he now presents to him indicates the remaining phases, including a period after occupation (guarantee period or defects liability period). Ken goes ahead and signs the contract, stating that for each phase a milestone payment that would be due once the building reaches a specific stage. The final payment has to be made only after the guarantee period. Before each payment, Ken would be granted the opportunity to inspect the work to verify that it has been completed and that workmanship meets standards set out in the contract.   Questions: 1.  Why do you think John was hesitant to quote an exact price during the first meeting? 2. Why did Ken need an indication of the cost for the total project before he could start the project?  3. Was it a good idea to sign a contract for all construction work rather than to break it up into separate phases (with separate contracts) for different parts of the construction work? 4. Why would John require milestone payments during the construction phase rather than a single payment once the construction has been completed?  5. What assurance would Ken have if he discovered during the guarantee period that the roof leaks when it rains?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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Ken wants to build a new house and approaches John the owner of NewHome Construction to explain
what he has in mind. John is wary to quote a fixed price and only gives an indication of possible costs
per square metre. He informs Ken that the first phase would involve a concept design, where certain
sketches will be delivered. He also specifies the other phases he foresees - each with an indication of
the deliverable, an approximate schedule and approximate cost. Later on Ken accepts a quote from
John to provide the sketch plans.
This contract specifies when the customer would be able to comment on a preliminary design, when
the final sketches would be delivered, what the final sketches would include and what it would exclude,
and a fixed price for this phase. A month later Ken approves the sketch plans. John now presents him
with a second proposal, this time to do the detailed design – a phase that would specify the design of
the house for the construction team to build the house.
Upon approval of the final plans by the municipality, John indicates that construction would also be
done in phases but he insists that Ken sign a contract that would authorize the rest of the project. He
argues that, at this stage, there is sufficient clarity about the project and he insists on a commitment
from Ken for completion of the project. The contract he now presents to him indicates the remaining
phases, including a period after occupation (guarantee period or defects liability period). Ken goes
ahead and signs the contract, stating that for each phase a milestone payment that would be due once
the building reaches a specific stage. The final payment has to be made only after the guarantee
period. Before each payment, Ken would be granted the opportunity to inspect the work to verify that it
has been completed and that workmanship meets standards set out in the contract.

 

Questions:

1.  Why do you think John was hesitant to quote an exact price during the first meeting?

2. Why did Ken need an indication of the cost for the total project before he could start the
project? 

3. Was it a good idea to sign a contract for all construction work rather than to break it up into
separate phases (with separate contracts) for different parts of the construction work?

4. Why would John require milestone payments during the construction phase rather than a
single payment once the construction has been completed? 

5. What assurance would Ken have if he discovered during the guarantee period that the roof
leaks when it rains?

 

 

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