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Il-Fill in the blank Direction: Supply the missing word from the box. Write your answer on the blank before each number. 31 32 33 Janitor / Reservation clerk /Turn Away report / Doorman Desk clerk / Valet parker / Advance Deposit / Guest / Porter Concierge /Reservation Transaction report/ Bell boy Telephone operator Revenue Cart report / Front office manager Front desk supervisor / Reservation supervisor // Front office cashier Attends to settlement of guests bills. Attends to any request for guest assistance especially VIPs like making restaurant arrangements. He/she plans, organizes, directs, and controls all areas of front office operations

Il-Fill in the blank Direction: Supply the missing word from the box. Write your answer on the blank before each number. 31 32 33 Janitor / Reservation clerk /Turn Away report / Doorman Desk clerk / Valet parker / Advance Deposit / Guest / Porter Concierge /Reservation Transaction report/ Bell boy Telephone operator Revenue Cart report / Front office manager Front desk supervisor / Reservation supervisor // Front office cashier Attends to settlement of guests bills. Attends to any request for guest assistance especially VIPs like making restaurant arrangements. He/she plans, organizes, directs, and controls all areas of front office operations

Principles Of Marketing
Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Il-Fill in the blank Direction: Supply the missing word from the box. Write your answer on the blank before each number. 31 32 33 34 35 36 37 40 41 38 .........This report summarizes daily reservation activity in terms of creation, modification, and cancellation of reservation record. 39 Escorting guests during check in &out and run errands for the front desk. 42 Janitor / Reservation clerk /Turn Away report / Doorman Desk clerk / Valet parker / Advance Deposit / Guest / Porter Concierge /Reservation Transaction report/ Bell boy Telephone operator /Revenue Cart report / Front office manager Front desk supervisor / Reservation supervisor // Front office cashier Attends to settlement of guests bills. Attends to any request for guest assistance especially VIPs like making restaurant arrangements. He/she plans, organizes, directs, and controls all areas of front office operations Attends to the registration of guests and provide information assistance.. Attends to room sales and reservations. 43 44 Responsible in opening & closing of doors and checking of guests'.items. Responsible in assisting guest luggage. This report project future revenue by multiplying predicted occupancies by room rate The important person in the business industry This report track the number of reservation request refused because room were not available for the requested date. Directs and oversees operations pertaining to room sales and reservations. Oversees front desk operations, particularly the handling of guest registrations
Transcribed Image Text:Il-Fill in the blank Direction: Supply the missing word from the box. Write your answer on the blank before each number. 31 32 33 34 35 36 37 40 41 38 .........This report summarizes daily reservation activity in terms of creation, modification, and cancellation of reservation record. 39 Escorting guests during check in &out and run errands for the front desk. 42 Janitor / Reservation clerk /Turn Away report / Doorman Desk clerk / Valet parker / Advance Deposit / Guest / Porter Concierge /Reservation Transaction report/ Bell boy Telephone operator /Revenue Cart report / Front office manager Front desk supervisor / Reservation supervisor // Front office cashier Attends to settlement of guests bills. Attends to any request for guest assistance especially VIPs like making restaurant arrangements. He/she plans, organizes, directs, and controls all areas of front office operations Attends to the registration of guests and provide information assistance.. Attends to room sales and reservations. 43 44 Responsible in opening & closing of doors and checking of guests'.items. Responsible in assisting guest luggage. This report project future revenue by multiplying predicted occupancies by room rate The important person in the business industry This report track the number of reservation request refused because room were not available for the requested date. Directs and oversees operations pertaining to room sales and reservations. Oversees front desk operations, particularly the handling of guest registrations
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