How would you go about estimating the theoretical value of "fewer outages"?
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A utility company has the added challenge of estimating the impact of an outage on its customers.
In other words, a good-quality machine will theoretically lead to fewer (or shorter) outages. That is a real benefit to the company as customers without service can lead to a public relations nightmare.
That said, there is real value to a reduction in outages and it should be considered as part of the spending analysis.
Everyone,
How would you go about estimating the theoretical value of "fewer outages"?
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- Within the context of insurance companies, risk management mainly focuses on: Select one: a. Ensuring premiums invested yield planned rate of return b. Reducing the high frequency of insurance claims c. Loss prevention and mitigation d. Prevent underwriting risk“Kitchen Helpers” is a kitchen appliance store that sells new appliances such as fridges, stoves, dishwashers, and ovens. They have been fairly successful because they carry products at a range of prices from simple affordable units to more expensive, higher end appliances. This is not a large company that sells huge volumes of appliances. “Kitchen Helpers” is a small company that focuses on providing exceptional customer service and people often recommend the company to their friends. The new appliances come from their supplier, a central warehouse. For example, “Kitchen Helpers” will purchase a new fridge for $1,200 and then mark up the product to $2,000. Recently, with COVID-19, “Kitchen Helpers” is seeing a shift in their business. People are waiting to buy new appliances due to economic uncertainty, so they are holding off on moving from their current home or doing renovations. In addition, the warehouse is finding it difficult to supply “Kitchen Helpers” with new fridges due to…An automobile manufacturer offers a vehicle health monitoring (VHM) service for its vehicles. The VHM service is offered at a monthly price of $5.99 with a contribution margin of 75%. For customers who buy a subscription to the VHM service when purchasing their car, the annual retention rate is 80%. For customers who subscribe to the VHM service later, the annual retention rate is 60%. Assume a monthly retention cost of $0.50 and an annual discount rate of 14%. What is the effective monthly retention rate for customers who subscribe when buying their vehicle? % What is the effective monthly retention rate for customers who subscribe later? % What is the effective discount rate per month? % What is the CLV of a customer who subscribes when buying their vehicle? $ What is the CLV of a customer who subscribes later? $
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