PA 16-8 CPU-on-Demand (CPUD) offers real-time...CPU-on-Demand (CPUD) offers real-time high-performance computing services. CPUD owns 1supercomputer that can be accessed through the Internet. Their customers send jobs that arrive onaverage every 7 hours. The standard deviation of the interarrival times is 4 hours. Executing eachjob takes on average 3 hours on the supercomputer and the standard deviation of the processingtime is 3.6 hours.(Round your answer to 1 decimal place.)How long does a customer have to wait to have a job completed?hours

Currently available super computers, m =1 Processing time, p=3 hours Interarrival time, a=7 hours…

Answered: CPU-on-Demand (CPUD) offers real-time…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section12.4: Important Queueing Relationships

Problem 6P

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CPU-on-Demand (CPUD) offers real-time high-performance computing services. CPUD owns 1 supercomputer that can be accessed through the Internet. Their customers send jobs that arrive on average every 6 hours. The standard deviation of the interarrival times is 4 hours. Executing each job takes on average 3 hours on the supercomputer and the standard deviation of the processing time is 4 hours. (Round your answer to 1 decimal place.) How long does a customer have to wait to have a job completed? hours
Find a Doctor is a small startup that helps people find a physician who best meets their needs (location, insurance accepted, etc.). During a “slow” time for it, it has 8 staff members taking calls from customers. On average, one call arrives every 5 minutes (with a standard deviation of 5 minutes). Each staff member spends on average 18 minutes with each customer (with a standard deviation of 27.00 minutes). How long does one of their customers spend, on average, waiting on hold before he or she can start speaking to a representative?
Customer interarrival times at a store are exponentially distributed with rate 8 customers per hour. Customers are served by a single customer service representative (CSR), at a rate of 10 customers per hour. Service times are also exponentially distributed. Which of the following statements are true? O The probability of having exactly three customers in the store is 0.128. O None of the answers are correct. The store has customers waiting for a CSR 80.0% of the time. The average number of customers in the store is 3.2. O The average wait time for the CSR is 24 minutes.
A chemical plant stores spare parts for maintenance in a large warehouse. Throughout the working day, maintenance personnel go to the warehouse to pick up supplies needed for their jobs. The warehouse receives a request for supplies, on average, every 2 minutes (Poisson distributed). The average request requires 1.7 minutes to fill (exponential service times). Maintenance employees are paid $20 per hour, and warehouse employees are paid $12 per hour. The warehouse is open 8 hours each day. What is the optimal number of warehouse employees to hire? (Hint: Time spent by maintenance workers waiting in line for supplies should be considered an expense.) What is the total cost per hour (waiting plus warehouse employee labor cost) of your solution?
In most cases, if a firm increases its service capacity by 10 percent, it would expect waiting times to be reduced by what percentage? Assume customerarrivals and service times are random. An ice cream stand has a single window and one employee to serve customers. During their busy season, 30 customers arrive each hour, on average. It takes 1.5 minutes, on average, to serve a customer.What is the utilization of the employee? How long would customers have to wait in line, on average, at the ice cream shop discussed in question 7? Random service times can be modeled by this. A bank teller takes 2.4 minutes, on average, to serve a customer. What would be the hourly service rate used in the queuing formulas? There are three teller windows in the bank described in the prior question. On average, 60 customers per hour arrive at the bank. What will be the average number of customers in line at the bank?
A copier store has four pieces of automatic equipment, but sometimes they are down because they need supplies, maintenance or repair. Each unit requires about two services every hour or, to be exact, each piece of equipment runs an average of 30 minutes before needing service. Service times vary greatly, from a simple service (such as pressing the reset switch or replenishing the paper) to disassembling the equipment in question. However, the average service time is five minutes. The time the equipment is down generates a loss of $60 per hour. The single employee who services the equipment earns $18 per hour. Using finite population analysis, answer the following questions: a. What is the average number of units idling? b. What is the average number of units still operating? c. What is the average number of units being serviced? d. The company is considering adding another manager at the same wage of $18 per hour. should it do so?

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