Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of homegenerators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipmentquality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores.The forms for the first 279 shipments have been turned in. They show the following over the past 8 weeks:Reason for Defective ShipmentThis exercise contains only part a.Week12345672678No. ofShipments2131303735404144No. ofShipments IncorrectwithBill ofDefects Lading80114111123121140140162Incorrect Damaged TrucksTruckload Product Late3313445445544566821212342 This exercise contains only part a.a) Choose the correct scatter diagram below using total number of shipments and number of defective shipments.O A.20-10-00וייו20 26 32 38 44 50ShipmentsThe scatter diagram showsO B.20-10%O20 26 32 38 44 50ShipmentsO C.20-10-relationship between the variables.820 26 32 38 44 50ShipmentsTimeO D.meinin20-20 26 32 38 44 50Shipments01-1G-OF

A scatter diagram is a simple and effective way to visually explore the correlation between two sets…

Answered: a) Choose the correct scatter diagram…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

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Racks Company has developed the following standards for one of its products: Direct materials 12 kilograms @ $14 per kg Direct labour 3 hours @ $18 per hour Variable overhead 3 hours @ $ 8 per hour The following activities occurred during the month of October: Materials purchased 10,000 kilograms at $13.60 per kg Materials used 9,000 kilograms Units produced 800 units Direct labour 2,500 hours at $19.00 per hour Actual variable overhead $22,000 The company records materials price variances at the time of purchase. Racks Company's materials price variance would be Racks Company's materials usage variance would be Racks Company's labour rate variance would be Racks Company's labour efficiency variance would be Who would NOT be responsible for an unfavourable material usage variance caused by poor quality material?
Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 283 shipments have been turned in. They show the following over the past 8 weeks: Reason for Defective Shipment A. 50- 40- 30- 20- 10- 0- Number of defects A B C D A: Incorrect bill of lading B: Trucks late C: Incorrect truckload D: Damaged product O B. Week 1 This exercise contains only part c. c) Choose the correct Pareto chart for the type of defects that have occurred. 50- 40- 30- 20- 10- 0- 2345∞ 6 7 8 No. of Shipments 23 29 30 37 35 42 元 41 46 Number of defects A B C D A: Incorrect bill of lading B: Trucks late C: Damaged…
Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 287 shipments have been turned in. They show the following over the past 8 weeks: Week No. of Shipments No. of Shipments with Defects 1 23 10 2 31 11 3 32 12 4 39 13 5 35 12 6 40 14 7 41 14 8 46 17 This exercise contains only part a. a) Using the point drawing tool eight times, develop a scatter diagram using total number of shipments and number of defective shipments. Part 2
Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 285 shipments have been turned in. They show the following over the past 8 weeks: Week 1 234567 8 This exercise contains only part c. No. of Shipments 23 31 30 37 35 42 43 44 No. of Shipments Incorrect with Bill of Defects 10 11 11 12 12 14 15 16 Reason for Defective Shipment Lading 4 1 3 4 5 4 Incorrect Damaged Trucks Truckload Product Late 4 5 5 4 5668 2 7212N 3 AN 4 2 0 4 3111C 2
Boston Electric Generators has been getting many complaints from its major customer, Home Station, about the quality of its shipments of home generators. Daniel Shimshak, the plant manager, is alarmed that a customer is providing him with the only information the company has on shipment quality. He decides to collect information on defective shipments through a form he has asked his drivers to complete on arrival at customers' stores. The forms for the first 288 shipments have been turned in. They show the following over the past 8 weeks: No. of Reason for Defective Shipment Shipments Incorrect No. of Shipments Defects with Bill of Incorrect Damaged Trucks Week Lading Truckload Product Late 1 23 31 32 39 10 4 5 2 4 2 3 4 11 1 4. 1 4 5 12 13 13 14 15 16 5 2 36 5 4 6 7 40 43 44 6 3 6. 1 This exercise contains only part a. a) Choose the correct scatter diagram below using total number of shipments and number of defective shipments. OA. OB. Oc. D. 20- 20- 20- 00 10- 10어 이 0+ 20 26 32 38 44…
Grain dust is pound for pound more explosive than coal dust or gunpowder. Ignited by an electrostatic discharge or other cause, it has ripped apart grain silos and has killed or wounded many workers over the years. When 54 people were killed during Christmas week 1977, grain handlers and the U.S. government finally decided to combat dust accumulation.10 Ten years, 59 deaths, and 317 serious injuries later, a compromise standard was agreed on that designates dust accumulation of one-eighth inch or more as dangerous and impermissible in silos in the United States. Nevertheless, on Monday, June 8, 1998, a series of explosions killed seven workers performing routine maintenance at one of the largest grain elevators in the world, demolishing one of the 246 concrete, 120-feet-high silos that stretch over a length of one-half mile in Haysville, Kansas. Discuss grain facility explosions as a case study of workplace safety and rule making: Which ideas concerning acceptable risk apply here? My…
Boston Electric Generators has been getting manycomplaints from its major customer, Home Station, about thequality of its shipments of home generators. Daniel Shimshak,the plant manager, is alarmed that a customer is providing himwith the only information the company has on shipment quality.He decides to collect information on defective shipments througha form he has asked his drivers to complete on arrival at customers'stores. The forms for the first 279 shipments have been turnedin. They show the following over the past 8 weeks: Even though Daniel increased his capacity by adding more workersto his normal contingent of 30, he knew that for many weekshe exceeded his regular output of 30 shipments per week. Areview of his turnover over the past 8 weeks shows the following: a) Develop a scatter diagram using total number of shipmentsand…
In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process control system has been installed and other steps have been taken to decrease the amount of warranty and other field costs, which have been trending upward over the past several years. Costs relating to quality and quality control over the last two years are given below: Costs (in thousands) Last Year This Year Inspection $ 720 $ 909 Quality engineering $ 450 $ 765 Depreciation of test equipment $ 675 $ 270 Rework labor $ 1,080 $ 1,530 Statistical process control $ 0 $ 225 Cost of field servicing $ 1,350 $ 1,260 Supplies used in testing $ 45 $ 81 Systems development $ 720 $ 900 Warranty repairs $ 3,780 $ 1,620 Net cost of scrap $ 630 $ 1,170 Product testing $ 900 $ 1,800 Product recalls $ 3,150 $ 900 Disposal of defective products $ 810 $ 1,080 Sales have been flat over the…
Examples of Deviations. Cameron Jones, CPA, is verifying that all sales made by HicksCompany to customers on account are properly approved by credit personnel. Hicks hasestablished the following control related to this objective:On receipt of a purchase order, evaluate the customer’s creditworthiness. If the customer’s name isincluded on an approved customer list, issue a credit authorization and begin processing the sale.Required:a. Define the word deviation. Provide an example of a deviation from this control.b. In what stages of an attributes sampling plan does the audit team consider deviations?How do deviations influence the attributes sampling process?c. What test of control could Jones perform to detect deviations from this control?d. In addition to their effect on Jones’s ability to rely on this control, would the followingmatters raise additional concerns?1. The deviations were inadvertent mistakes and omissions made over a period of timeby a number of different employees.2.…
TerraCycle Ltd management is keen on providing excellent quality products and services. They have asked you to examine how Service Quality and Total Quality Management could improve the quality of their Recycling Programmes. Produce a briefing paper examining the quality of the recycling/ reuse programmes offered by TerraCycle and evaluating the appropriateness of the two quality approaches for the company. Within your briefing paper, you should: Explain and differentiate between the two approaches (Service Quality and Total Quality Management). Provide an example from the recycling/ reuse programmes of how one of these two approaches is applied. Explain the appropriateness of the approach taken, what it takes to do, what it should deliver and suggest how it could be improved following the selected approach.
To what extent do the most common error messages differ, and what do they typically indicate?
Digital Controls, Inc. (DCI), manufactures two models of a radar gun used by police to monitor the speed of automobiles. Model A has an accuracy of plus or minus 1 mile per hour, whereas the smaller model B has an accuracy of plus or minus miles per hour. For the next week, the company has orders for 100 units of model A and 150 units of model B. Although DCI purchases all the electronic components used in both models, the plastic cases for both models are manufactured at a DCI plant in Newark, New Jersey. Each model A case requires 4 minutes of injection-molding time and 6 minutes of assembly time. Each model B case requires 3 minutes of injection-molding time and 8 minutes of assembly time. For next week, the Newark plant has 600 minutes of injection-molding time available and 1,080 minutes of assembly time available. The manufacturing cost is $10 per case for model A and $6 per case for model B. Depending upon demand and the time available at the Newark plant, DCI occasionally…

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