7. (**) Precision Machinery has set standard times for its field representatives to perform certain jobs. The standard time allowed for routine maintenance is 2 hours (i.e., "standard output" = 0.5 jobs per hour). One of Precision's field representatives records the results below. Calculate the rep's efficiency for each customer and her average efficiency. Interpret the results.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
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7. (**) Precision Machinery has set standard times for its field representatives to perform
certain jobs. The standard time allowed for routine maintenance is 2 hours (i.e.,
"standard output" = 0.5 jobs per hour). One of Precision's field representatives records
the results below. Calculate the rep's efficiency for each customer and her average
efficiency. Interpret the results.
Transcribed Image Text:7. (**) Precision Machinery has set standard times for its field representatives to perform certain jobs. The standard time allowed for routine maintenance is 2 hours (i.e., "standard output" = 0.5 jobs per hour). One of Precision's field representatives records the results below. Calculate the rep's efficiency for each customer and her average efficiency. Interpret the results.
CUSTOMER
ABC Company
Preztel
SCR Industries
BeetleBob
ACTUAL TIME REQUIRED TO PERFORM ROUTINE
MAINTENANCE
1.8 hours
2.4 hours
1.9 hours
1.8 hours
Transcribed Image Text:CUSTOMER ABC Company Preztel SCR Industries BeetleBob ACTUAL TIME REQUIRED TO PERFORM ROUTINE MAINTENANCE 1.8 hours 2.4 hours 1.9 hours 1.8 hours
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