. Customer satisfaction is th eresult of the right combination of: a. Quality, time and product warranty b. Cost, quality and time
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14. Customer satisfaction is th eresult of the right combination of:
a. Quality, time and product warranty
b. Cost, quality and time
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- 5.S1. Sensitivity Analysis at Stickley Furniture Stickley Furniture is a manufacturer of fine hand-crafted fur- niture. During the next production period (the eight-hour shift tomorrow), managcment is considcring producing dining room tables, dining room chairs, and/or bookcases. The time required for each item to go thmugh the two stages of production (assem- bly and finishing), the amount of wood required (fine cherry wood), and the corresponding unit profits are given in the fol- lowing table, along with the amount of each resource available in the upcoming production period. Tables Chairs Bookcases Available Assembly (minutes) 80 40 50 8,100 30 20 4,500 Finishing) (minutes) 30 Wood 80 10 50 9,000 (pounds) Unit profit $360 $125 $300 After formulating a linear programming model to determine the production levels that would maximize profit, the solved model and the corresponding sensitivity report are shown below.A marketing analyst wants to examine the relationship between sales (in $1,000s) and advertising (in $100s) for firms in the food and beverage Industry and collects monthly data for 25 firms. He estimates the model Sales-o Advertising. The following ANOVA table shows a portion of the regression results. Regression Residual df 1 23 55 78.53 504.02 MS 78.53 21.91 T 3.58multiple choice 3. For the purposes of financial statements prepared under generally accepted accounting standards (GAAP), companies:to. They should use absorption costingb. They should use variable costingc. they can use variable costing, but most companies use absorption costingd. can use absorption costing, but most companies use variable costing 4. With regard to quality, the costs that a company must emphasize to improve its quality are:to. External failure costsb. Internal failure costsc. Assessment costsd. Prevention costs
- Volumetric Glassware: Utility and Calibration (Dry Lab) Table B1: Calculation of a 100-mL Volumetric Flask. temperature of the Distilled H2O (°C) 27 density of distilled H2O at calibration temperature mass (g) of volumetric flask + distilled H₂O Trial 1 198.5893 Trial 2 198.6114 Trial 3 mass (g) of dry volumetric flask 98.6563 98.7503 198.6001 98.7145 mass (g) of distilled H₂O m true g calculated volume of water dispensed, cm³ corrected volume, V20 °c, cm³ average corrected volume, V20 °C, cm³ standard deviation (4 sig figs) %RSD (2 sig figs)16. In what management practice control sheets would be least likely used? Group of answer choices Feasibility analysis Product quality level analysis Price level analysis Variance analysisb) Quality is a new competitive weapon" Justify the statement.
- Q1:Explain briefly , how Marketing may affect the quality positively and give an example.information about Production Management in qulaity control process?product descriptions of set yogurt Process/product type name: 1. Product name(s) 2. Important product characteristics(aw, pH, preservatives) 3. How it is to be used 4. Packaging 5. Shelflife 6. Where it will be sold 7. Labelling instructions 8. Special distribution control 9. Other
- 4. In an experiment to investigate the performance of four different brands of spark plugs intended for use on a 125-cc two-stroke motorcycle, five plugs of each brand were tested and the number of miles (at a constant speed) until failure was observed. The partial ANOVA table for the data appears below. degrees of freedom Sum of Mean Source squares square Evalue Brand Error 14,713.69 Total 310,500.76Provide two examples for each element: A. Expected benefits. B. Risks13. Value of a Customer. As the manager of credit cardservices at Bank of Hanover (BOH), you’re aware that theaverage profitability of a credit card customer grows with thenumber of years they have used the credit card. Two probabi-listic factors affect actual profitability. The mean profitabilityfunction is given in the table below, which has been gatheredfrom data on BOH customers. The actual profit in a given yearfollows a normal distribution, with a standard deviation equalto 25 percent of the mean profit.In addition, there is a probability less than one that acustomer will continue to use the card during year t. Thisprobability is sometimes called the retention rate. For instance,an 80 percent retention rate means that, during any year, thereis a 20 percent chance the customer will cancel their credit card.Assume that if a customer cancels during year t, then thecancellation occurs at the end of the year, and BOH stillgets profits from year t. The current retention rate has…