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Maintaining Quality Standards in the Health Sector

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Unit 5: Maintaining quality standards in the health sector Assessment You should use this file to complete your Assessment. How to complete and send your Assessment Save a copy of this document, either onto your computer or USB drive. Work through your Assessment, remembering to save your work regularly When you’ve finished, print out a copy to keep for reference Then, go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure it is clearly marked with your name, the course title and the Unit and Assessment number. Please note that this Assessment has 6 pages and is made up of 3 Sections. Name: Section 1: Know how legislation, policies and procedures determine quality …show more content…

Take part in courses to learn new skills to incorporate into day to day working. 2. Using your job role (or one that you are familiar with) can you identify at least 2 examples of when to seek help from others? One example should refer specifically to dealing with poor standards. Example When to seek help from others Would like to attend deaf and disability awareness course. Discuss with team leader to book me onto course and make me available on the rota to attend while ensuring all roles are covered. Police called department asking for details about a patient who attended our clinic. Unsure if able to give information. Contacted information governance guardian to ask for advice. Colleague constantly late for work. Clinics affected as no one to book in patients. Raised concerns with team leader. 3. In your job role (or one that you know well), why is it important that you seek help and report issues to others? State your answer below. If a patient makes an enquiry and you are unsure of it is better to seek the correct information from a colleague than to give the wrong information. It is important to report issues to others as you can then ensure that you have taken the correct course of action. This person will also be able to offer support and if there was to be an investigation the other person will be able to confirm what actions you took and why. 4. In your job role (or one that you know well), who do you learn from?

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