EDUC-270-Procedure

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Concordia University *

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301

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Computer Science

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May 11, 2024

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docx

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Lesson 4 Assignment #3: Procedure Processing RGD at ToysRUs Professor: Michael Beigleman T.A.: Ezgi Ozyonum EDUC 270 Kayla Heaney Student number: 40076997 Concordia University October 26, 2018
Name and Student Number Kayla Heaney 40076997 Planning Form Complete this form before starting the assignment. Failure to complete this form could reduce your grade by 2/3rds of a letter grade. Question Your Response Feedback from the TA Who is your audience? My co-workers at ToysRUs For this particular task, does your audience need a little, some, or a lot of information? A lot of information For this particular task, what key points does your audience need to know? - How to perform RGD (Return Goods Damaged) - The steps involved in performing the task - The materials necessary to complete the task - How long it will take What type of language should be used? Formal /informal, technical /plain For this particular task, what information will be most difficult for you to communicate to them? -How to sign into the LRT gun -What codes to enter in
Outline List points you will cover in each section in the order in which you will address them. Refer to the readings for instructions about what information to include in each part of the assignment. Include as many bullet points in each section as needed. The ones provided here are merely to provide space for writing.) Introduction The purpose is to provide instructions on how to process damaged, returned merchandise The list of materials needed (LRT gun, charged battery, tally sheet, blue pen and damaged merchandise) Skills required: basic knowledge on how to use the LRT Gun, as well as the passcode to login and the passcode to process RGD The estimated length of time needed depends on the number of products to process, but typically takes about ten minutes if done daily Body How to login to the LRT gun How to login to RGD on the LRT gun How to scan the products How to confirm the processed merchandise How to fill out the tally sheet How to close the box (tally sheet) How to sign out of LRT gun Picture of LRT Gun
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