FINAL ICC
.docx
keyboard_arrow_up
School
Illinois Central College *
*We aren’t endorsed by this school
Course
1500
Subject
Communications
Date
Jan 9, 2024
Type
docx
Pages
6
Uploaded by Themysteryman12322333333333333333333 on coursehero.com
Name:
Garrett
Perschino
Professor:
Savanah
Downing
Course:
COMM
1500
Due:
October
5,
2023
Interpersonal
Communication
Competence
(ICC)
Paper
I
will
be
evaluating
my
effectiveness,
appropriateness,
conversational
involvement,
and
empathy
in
this
paper.
My
aim
is
to
break
down
my
interpersonal
communication
competence
(ICC)
using
my
scores
from
the
ICC
Instrument
in
TopHat,
and
insights
gained
in
an
interview
with
my
roommate,
Harrison.
My
scores
are
semi-
consistent;
I
scored
high
in
Empathy
and
Effectiveness,
scoring
14
points
each.
However,
my
scores
were
on
the
lower
end
in
Conversational
Management
and
Conversational
Involvement,
with
12
points
in
both.
These
results
suggest
a
need
for
a
more
balanced
communication
skill
set.
This
essay
aims
to
delve
into
these
things,
identify
my
strongest
and
weakest
areas
in
interpersonal
communication,
and
develop
a
strategy
for
overall
improvement
and
balance.
Through
this
writing,
I
aim
to
successfully
identify
and
improve
my
interpersonal
conversation
weaknesses
while
maintaining
my
strengths.
Table
1
My
Scores
on
the
Interpersonal
Communication
Competency
Instrument
Adaptabilit
|
Conversational
|
Conversational
,
.
y
Involvement
|
Management
Empathy
|
Effectiveness
|
Appropriateness
o
13
12
12
14
13
14
Perschino
Effectiveness
in
communication
is
not
just
the
successful
sending
of
a
message
from
one
party
to
another.
It
goes
beyond
that
to
accomplish
the
goals
intended
by
engaging
in
the
interaction.
Effectiveness
is
measured
by
the
degree
to
which
the
communicator's
objectives
are
met,
whether
to
inform,
persuade,
or
entertain.
Selecting
the
most
fitting
means
of
communication
and
responses
is
critical
for
ensuring
effectiveness
in
communication.
Effective
communication
means
that
you
have
engaged
in
a
conversation
and
successfully
met
your
goals
(Floyd
27).
One
example
of
my
effectiveness
is
when
I
convinced
my
parents
to
allow
us
to
get
a
dog.
I
entered
the
conversation
with
my
goal
set
in
stone
and
used
their
empathy
and
reasonability
to
achieve
it.
By
using
my
mom's
love
for
cute
animals
and
agreeing
to
take
care
of
the
dog
to
appease
my
dad's
unwillingness
to
be
solely
responsible
for
the
dog,
I
was
able
to
convince
my
parents
to
let
us
get
a
dog.
We now
have
a
fifth
furry
member
of
our
family
whom
we
love,
which
I
believe
tremendously
of
my
effectiveness.
While
interviewing
Harrison,
who
knows
my
communication
style
as
well
as
you
can,
he
provided
further
evidence
of
my
high
effectiveness
in
interpersonal
communication.
In
the
interview,
we
talked
about
how
I
have
this
skill
to
defuse
argumentative
situations
within
our
friend
group.
We
discussed
times
when
my
effective
communication
prevented
minor
disagreements
from
turning
into
more
significant
conflicts.
According
to
Harrison,
my
ability
to
keep
calm
and
articulate
my
points
helps
create
a
more
relaxed
enviornemnt
where
people
feel
free
to
share
their
thoughts,
which
helps
prevent
potential
arguments
within
our
friend
group.
Communicating
appropriately
creates
a
harmonic
interaction
where
both
parties
respect
one
another
and
communicate
more
effectively.
Maintaining
appropriateness
in
conversation
is
one
of
the
most important
things
when
communicating
in
a
professional
environment,
or
anywhere
for
that
matter.
Appropriateness
in
communication
refers
to
following
the
rules
and
norms
expected
in
various
social
contexts.
It
involves
considering
the
expectations
of
a
situation
and
making
choices
that
conform
to
those
expectations
(Floyd
27).
In
line
with
this,
when
attending
class,
I
treat
my
classmates
as
if
we
were
in
a
professional
setting
and
do
the
same
for
my
professors.
This
is
a
perfect
example
of
everyday
appropriateness
as
I
conform
to
the
norms
and
rules
expected
in
a
classroom
or
educational
environment.
This
is
extended
beyond
the
classroom
as
well
with
social
gatherings
and
new
interpersonal
interactions
where
I
strive
to
speak
with
everyone
in
an
appropriate
manner.
Further
proof
comes
once
again
from
Harrison.
At
the
end
of
our
interview,
I
specifically
asked
Harrison
for
his
opinion
on
my
appropriateness
in
our
typical
everyday
interactions
and
in
terms
of
broader
social
context.
He
indicated
that
although
there
are
minor
occasions
when
I
may
deviate
from
the
norm,
I
am
generally
very
competent
when
it
comes
to
maintaining
an
appropriate
level
of
appropriateness,
especially
when
it
matters
most.
An
example
of
when
I
may
deviate
is
if
I
am
too
comfortable
in
my
environment.
This
corroborates
well
with
my
self-assessment
and
further
validifies
its
results.
Your preview ends here
Eager to read complete document? Join bartleby learn and gain access to the full version
- Access to all documents
- Unlimited textbook solutions
- 24/7 expert homework help