PN4002 - LA - Caring Interactions in Acute Care Settings Scenarios 2 - July 2021
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Sprott Shaw College *
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Course
4002
Subject
Communications
Date
May 4, 2024
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docx
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2
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LA – CARING INTERACTIONS IN ACUTE CARE SETTINGS SCENARIOS #2 PN4002 - PROFESSIONAL COMMUNICATION 4
TO TEACH TO GUIDE TO LEARN
Purpose:
To create an environment where there is a culture of shared learning, exchange, and co-creation of knowledge for learners.
To provide opportunities for learners to build communication approaches that are culturally sensitive and respectful when working with First Nations, Inuit and, Métis clients, and families.
Process:
1.
Learners to read handout: Caring for Indigenous patients: The culturally competent physician. 2.
in small groups, learners are to discuss and/or role play the following scenarios below
3.
Review in class.
Sample Scenarios:
Discuss how a nurse may obtain vital clinical information from a First Nations, Inuit and Métis patient when the patient does not understand the intent of the question because of cultural or language barriers. Consider various assessment tools that are often used in acute care settings which are based on the biomedical model. Consider the cultural congruency of such tools and how a nurse might utilize effective communication skills to navigate through such assessments.
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Get a translator.
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Take patient Hx
“True wellness includes not only the physical, but also the mental, emotional and spiritual elements” (Caron, 2006, p. 21). Culturally safe assessment questions take time to formulate. Prepare a list of culturally safe questions that will address these elements as part of your nursing assessment. What verbal and non-verbal communication will you utilize? What verbal and non-verbal communication will be your data?
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Do you have any concerns that is conflicting with your values and beliefs?
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“how do you practice your spiritual beliefs -
Use SOLER and active listening.
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Avoid eye contact – culture does not like eye contact.
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Use tone of voice You are on a surgical unit. Illustrate enabling and disruptive nursing interactions/behaviours when responding to a family member’s requests for analgesic to your client prior to a dressing change. Describe
your rationale for interactions/behaviors with your client. Describe your rationale for interactions/behaviors
with the client’s family members. What framework or communication principles guided your practice? Why?
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Use assertive communication with family members.
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You are working with an older adult on a medical floor. Your client mentions the use of traditional medicine for his previous aliments. Prepare a dialogue where a nurse explores traditional healing modalities and medicines with a patient during his stay in the acute-care setting. He is sharing a room with another male who is not of First Nations, Inuit or Métis decent.
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Provide privacy with the first nation.
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Gather information’s about the use of Pt traditional herms – what kind of her etc
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Connect with physician with the concern of traditional herb use of Pt
SPROTT SHAW COLLEGE
Page 1 of 2
0721/G2/PN4002/SESSION1
LA – CARING INTERACTIONS IN ACUTE CARE SETTINGS SCENARIOS #2 PN4002 - PROFESSIONAL COMMUNICATION 4
TO TEACH TO GUIDE TO LEARN
You are the team leader and working with two unregulated providers who are not familiar with culturally safe care for Indigenous peoples. One of your patients is an Indigenous teenager from a rural setting who
has not been in a hospital before. What communication strategies will you share with your team members?
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Use translator in case of language barriers.
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Assess level of education of Pt and level of understanding if they can comprehend your teachings.
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Use SOLER to listen to patient concerns.
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Ensure that care have spiritual sensitivity.
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Educate team of trauma informed care
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Provide a culturally welcoming environment.
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No stereotyping
SPROTT SHAW COLLEGE
Page 2 of 2
0721/G2/PN4002/SESSION1
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